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HUBZone Headquarters, Inc. is a veteran-owned small business US government contracting firm founded in 2012 to help meet the growing demand for subcontractors in the government services marketplace. Only a few years after its founding, We became one of the fastest-growing small business firms in the U.S. and were ranked #9 on the 2022 Washington Fast 50 list of the fastest-growing businesses in the U.S. government market sector. Our first firm, DOTMLPFI Inc. (founded in 2007) and HUBZone Headquarters, Inc. (founded in 2012), were restructured and combined into a single corporation in January 2020 to provide services to NATO and DoD clients and eliminate the redundancies of two firms. Effective January 2022, the transition to a single firm (HUBZone Headquarters, Inc.) is now fully completed. We specialize in high-quality management consulting, engineering, and IT consulting services within the US government and NATO marketplace. In addition, we also specialize in DOTMLPFI capability development gap analysis, requirements management, strategic engagement support, exercise planning, and NAFv4 capability and enterprise architecture development.

Our Core Values are Business Integrity, Customer Dedication, and Team Environment. HUBZone Headquarters, Inc. is dedicated to providing the highest quality business ethics for its customers and employees. We pledge our commitment to providing the best customer experience possible. We strive to go beyond what is expected by our clients and continuously deliver exceedingly high-quality products and services. We take proactive approaches to improving our products and actively listen to feedback from our clients to enhance our overall support. We pride ourselves on maintaining a team environment where everyone is working towards the same goal. We encourage initiative, recognize individual contribution, treat each person with respect and fairness, and afford ample opportunity for growth within the Firm. We prioritize onboarding and training, encourage collaboration and communication, and conduct regular check-ins to help maintain a strong workplace culture.

NATO Protocol Specialist

Norfolk, VA

Full Time

Experienced

Ironclad Defense Works

Protocol Specialist
Location: Norfolk, VA (On-Site)
Period of Performance:

Base Period: Contract Award – 31 December 2025
Option Period One: 1 January 2026 – 31 December 2026
Option Period Two: 1 January 2027 – 31 December 2027
Option Period Three: 1 January 2028 – 31 December 2028
Option Period Four: 1 January 2029 – 31 December 2029

About the Role

Ironclad Defense Works is seeking a Protocol Specialist to support Headquarters Supreme Allied Commander Transformation (HQ SACT) in Norfolk, VA. The selected candidate will be responsible for managing high-profile diplomatic and military engagements, ensuring proper protocol procedures, and coordinating visits, conferences, ceremonies, and events at HQ SACT.

Key Responsibilities

Serve as the primary liaison with local authorities for protocol-related matters.
Develop and maintain a VIP database.
Plan, prepare, and execute conferences, exercises, seminars, ceremonies, and VIP visits.
Personally meet and escort visitors and dignitaries, ensuring seamless coordination of their visits.
Create and manage Distinguished Visitor (DV) programs, including scheduling, briefing arrangements, accommodations, and transportation.
Provide guidance on diplomatic customs, precedence, and etiquette.
Support National Day Flag Raising Ceremonies, coordinating Marine Corps and Band support.
Maintain a biography database of NATO officials and Distinguished Visitors.
Serve as a Subject Matter Expert (SME) on protocol planning software applications.

Essential Qualifications

Experience: Minimum of 3 years’ experience in an international military or governmental agency protocol environment.
Event Planning: Experience in planning high-level international events such as conferences, exercises, seminars, and ceremonies (NATO experience preferred).
Protocol Expertise: Familiarity with NATO Protocol standards.
Software Proficiency: Experience with protocol software such as SocialTables, Autocad, Cvent, and Microsoft Access.
Education: A college degree or equivalent military/professional experience (5+ years) in a protocol or diplomatic environment.
Communication Skills: Strong organizational and interpersonal skills with the ability to manage complex schedules.

Additional Requirements

Security Clearance: Active Secret (or higher) clearance.
Language Proficiency: Fluent in English (written and oral). French proficiency is preferred.
Travel: Valid NATO Nation passport with no travel restrictions.
Professional Training: Completion of a NATO Protocol Course (within six months of hire).
Flexibility: Ability to work outside normal hours, including weekends and evenings on short notice.
Experience with Flag Officers: Previous experience working with Flag/General Officers or equivalent is highly desirable.

Evaluation Criteria

Candidates will be selected based on a best value approach, assessing experience, qualifications, and ability to meet contract requirements. Applicants must provide clear references to qualifications in their resumes, including specific page and paragraph numbers.

Application Instructions

Interested candidates must submit:

Resume detailing relevant experience.
Video submission addressing key protocol-related scenarios (per instructions provided).
References to past performance within the last 7 years that align with the outlined requirements.

Join Ironclad Defense Works and contribute to NATO’s high-level diplomatic and military engagements!

Ironclad Defense Works is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

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